Crushing and screening operations are central to theproduction output of mineral processing plants, thereby warranting the use of equipmentthat is productive, reliable and well supported to ensure optimum availabilityand output.

With this in mind, the country’s largest supplier of mobilecrushing and screening equipment, ELB Equipment, implements a strict regime ofstandards to ensure utmost customer satisfaction when procuring and operatingtheir machines. By doing so it has built up a solid reputation for qualityproducts and exceptional service, while simultaneously growing an enviablecustomer base.

It has also led to the company being awarded the highlyprestigious Regional Dealer of the Year award by its principal crusher andscreen supplier, Powerscreen. Measured among distributors in the Middle Eastand Africa region, ELB Equipment emerged as the overall best performer in termsof sales, training, technical support, servicing and dealing with warranties,among others.

According to ELB Equipment divisional director, Pierre Nel,this is the second major award the company has received from Powerscreen, withthe previous one being the World Dealer of the Year Award. The business scorecard criteria used to rank dealers included the dealer’s stockholding ofequipment and parts, training of staff and coverage of skilled staff throughoutthe region and upholding the manufacturers overall brand image.

“This criteria shows that ELB Equipment is able to compete withthe best in the world and it also underscores our proposition to distribute theworld’s leading mining and construction equipment, which we support to thesatisfaction of the original equipment manufacturer and the expectations of ourcustomers,” says Pierre.

He adds that ELB Equipment, with its 100-year history insupport of equipment in South Africa, has a long-established relationship withthe Powerscreen and has grown to become one of its largest dealers worldwide. Powerscreenis the world leader in terms of mobile crushing and screening technology and upholdsthe strictest manufacturing and support standards for its products.

“To win an award like this means that we have beenacknowledged globally for the high standards which we uphold in support of ourcustomers here in Southern Africa. It also serves as confirmation of our hardwork and our efforts to improve and grow with our customers,” concludes Pierre.